TURNAROUND TIME / SURCHARGE SCHEDULE
PCS' standard turnaround time for most in-house and sub out analysis is 6 to 10 working days (where not limited by sample hold time) depending upon the number of samples and the type of analysis requested. We will make all data available as soon as it is completed regardless of the turnaround time requested. Faster turn around time is available but not guaranteed. Expedited turn, if possible, is granted on first come first served basis. Arrangements for expedited or rush turnaround should be made prior to or at the time of delivery. Working days and hours are Monday through Friday, from 8:00 AM to 5:00 PM, excluding company holidays. Turnaround time is defined as the time elapsed from sample receipt to the issuance of the analytical lab report. Samples received after 2:00 PM will be considered as being received the following day. All samples must be delivered to the laboratory by 5:00 PM weekdays. Bacteriological samples should be delivered Monday through Thursday by 4:00 PM. Sample delivery after 5:00 PM on weekdays, weekends or holidays must be through prior arrangement. Samples requiring after hours, weekend or holiday work or expedited rush will be billed on the following basis:
After Hours, Weekend or Holiday Multiplier
-After Hours 1.5x
-Weekend or Holiday 2x
Priority Rush
-Same Day (If possible) 3x
-Less than 16 working Hours 2x
-Less than 24 working Hours 1.5x
-5 Working Days 1.25x
